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REGULATIONS AND PRIVACY POLICY

Regulation and Privacy Policy for CaseSalento.com
CaseSalento srls, p.i. 04535170759, 73020, Carpignano Salentino, via Isonzo 77 - LE
HOW TO BOOK? FOLLOW THESE 6 STEPS…

1) Choose the object you like by visiting the following sites
VilleSalento.it
CaseSalento.com

2) To obtain information or making a reservation request please fill in the online application form, which you will find below, which you find on each property page (below the photos and the description of the house). Alternatively, you can directly send an email to info@villesalento.it, indicating: number of adults, number of children, number of beds required (some children sometimes sleep with their parents), and the exact period of stay (arrival and departure); you can optionally specify: code of the house (which you like) and / or describe what you are looking for.

3) Within 48 hours, you will receive our response via email or a call on the number you provided, with all the information regarding your request.

4) After requesting all the necessary information you needed
to confirm the reservation you must respond to our informative email, sent by us, stating
- I would like to reserve the house with the code
Specify any presence and type of animal

5) We will respond summarising your booking details and in particular we will ask you:
- to make a down payment, which varies from a minimum of 20% to a maximum of 100% (depending on the house and the period of your stay) of the total amount of the lease, by bank transfer, Paypal or otherwise, with the payment details specified by us
- to respond to this email indicating: full name, tax no., phone, e-mail, address, contact details of identification (ID card or driving license number), Date of down payment (date you choose to execute the down payment). The date chosen must not exceed the next 3 working days after receiving the E-mail confirmation of the reservation

6) The moment your down payment arrived, we will send you an Email confirming that we received the money and you have booked your villa, masseria or holiday home ;)
Arrived on site, you will receive and sign the rental contract.

The payment of the remaining balance (if any) is due upon arrival at the property booked, before delivery of the keys along with a damage deposit, which is also mentioned in the e-mail.

TERMS AND CONDITIONS

In case of cancellation of the booking, if cancellation is made: by the client:
- If the cancellation is made within 7 days, the deposit will be fully refunded, unless the rental start date is immediately (less than 29 days from the date of booking)
- If the cancellation is made beyond the seventh day (compared to the booking date) the deposit will not be refunded.
For our part, for reasons of force majeure:
- We will return the deposit in full within 15 days of the communication, after indicating other properties, of the same type as the booked one, which in general can go well, meeting the standards sought.

The customer, who for his own reasons decides to stop the current stay and therefore to anticipate the departure date, is not entitled to any refund for the unused period.
The security deposit in such case will be returned by bank transfer, paypal or money order, to the data indicated by the customer, after checking the status of the property.

CaseSalento srls, with its portals VilleSalento.it and CaseSalento.com, disclaims all responsibility during the stay of its customers for any accidents, injuries or damages that may be caused to them or for possible loss or subtraction of personal belongings in villas, masserie or houses for rent.

Any additional costs due to cuts will not be reimbursed, as there is no refund in case of forced termination of the services.

CaseSalento srls disclaims any liability relating to flaws or defects of the sold properties.

Any dispute will be settled by the Court of Lecce.
In particular:
We are a real estate agency, specialising in prestige housing solutions
Please note that it is the property owner to finalize the booking
It is the property owner that has to guarantee to exclude defects or flaws of the property sold or rented

CLARIFICATIONS
In the mid-low season (January to May and October to December) the minimum stay is 2 consecutive nights.
In mid-high season (from early June to late September) the minimum booking is one week with arrivals and departures Saturday-Saturday
Cleaning

Initial Cleaning: All properties are delivered clean and ordered on arrival.
Final cleaning: Must be paid on arrival upon arrival, together with the balance of the rental. The amount varies from 35 to 150 euros, depending on the size of the property and is communicated when booking

Electricity/Water/Gas

These costs are already included in the amount agreed for the stay, according to the normal rule of law, with the exception of waste disposal, as indicated in the home rules of the house, which you will see on arrival or we will email you.

Bed Sheets and Towels

The choice of bed linen / towels must be made at the time of booking, or within 15 days of arrival.
- Choice "I bring the bath / bed linens": here you provide yourself with everything you need (linens, towels etc)
- Choice "I do not bring towles / bed linen": here we will book the laundry / bed linen at the laundry service. The cost is Euro 20 per person and it is provided: small / medium towel / shower towel for each occupant + complete bed sheets (over / under / under pillows / pillow cases). The laundry service can also provide quilt / blanket at an additional cost of € 10 per person.

Animals

Allowed only in certain houses, equipped with gardens or suitable outdoor spaces, suitable to house them and in any case under the direct control and responsibility of the owners. The presence of animals, must always be explicitly specified at time of booking, otherwise there may be problems on arrival.

Damage Deposit (paid on arrival and refunded on departure):

Usually Euro 25 per adult (person over the age of 12), but it varies at our discretion, both for special villas and our free will.
The security deposit will be returned at the end of the lease, after verifying that the property is in good condition (no damage) and that no waste is consumed.

Arrival and Departure:

Arrival time: from 15:00 to 20:00 (of course flexibility in the time of arrival in the case of road traffic or other ongoing problems, which justify the delay)
Departure time: tentatively from 07:30 to 10:00, unless previously communicated and only in the presence of our acceptance. If you want to start the day before, or at different times, you should be warned. In these cases: the damage deposit is refunded by bank transfer or money order.
No-Show: Decorated 24 hours after no arrival and in the absence of communication arriving, the rental will be resolved and CaseSalento srls will feel free to return the property to the market for lease. Please be advised to report any delays from the date of entry.

Generally, we perceive our share due to tourist payment.

PRIVACY

Information in accordance with the Legislative Decree nr. 196/2003
(Code regarding the protection of personal data)

According to art. 13 of Legislative Decree no. 196/2003 and subsequent amendments and / or integrations
                    (ex Article 10 of Law No 675/96), CaseSalento.com guarantees the highest confidentiality and full compliance with the requirements of the above-mentioned Legislative Decree of the personal data you provided and acquired at the time of registration to the services you have chosen.

The data required for the provision of such services will be treated in full compliance with the confidentiality guarantees and security measures provided for by current legislation through computer, telematics and manual tools, with logic strictly related to the purpose of the processing.

Data may be disclosed to subsidiaries, parent companies, affiliated or otherwise affiliated with ours. Company for Commercial Purposes:
sending of advertising material
market research
promotional and marketing activities both on our part and its commercial partners.

You may at any time modify or request the deletion of your data by email to informationen@villesalento.it by specifying your name and surname in accordance with art. 7 of Legislative Decree no. 196/2003.

A) Purposes of processing

The data is processed for the following purposes:

1) purposes strictly related to the enjoyment of the relevant services offered by CaseSalento.com

Without such data, you will not be able to provide the required services.

Any refusal to provide such data may therefore preclude the ability to benefit from such services.

2) functional purposes to our activities which:
choice of touristic rental for your stay;
commercialization of services
sending of advertising material / information / promotions
updates on initiatives and offers to reward customers
market research, economic analysis and statistics.

3) Categories of subjects to whom the data can be communicated or who can become aware of them in the capacity of Managers and Employees

For the pursuit of the above purposes, CaseSalento.com will be able to communicate and treat your personal data in Italy to third parties belonging to the judicial authorities and supervisory and control bodies.

CaseSalento.it does not collect your "sensitive" data (health status, religion, etc.) in any case, nor communicates them to third parties or disseminates them.

B) The Owner is responsible for data treatment

Data controller è
CaseSalento srls, 73020 – Carpignano Salentino (LE)
in the person of its legal representative.

It competes with all the rights provided by art. 13 of Law 675/1996

C) Cancellation from e-mail services

By filling in the Free Form of Information you will receive holiday offers in Salento.

Each message sent by us to your e-mail request contains the instructions to delete you from this Newsletter.

Users who wish to be permanently deleted from our archives by eliminating the possibility of enrolling or be enrolled by third parties in the future may make a request to info@villesalento.it >

D) Additional Information

If considered appropriate, for problems related to the processing of personal data,
you can contact the Customer Service VilleSalento.it - 73020 – Carpignano Saletino (LE)

If you believe you have suffered abuses connected to our services, please write to: info@villesalento.it

For any further information you can contact our address.

E) Correction / Updating Personal Information

Under Article. On 7 of Decree 196/2003, we remind you that you have the following rights:

"Art. 7. Right of access to personal data and other rights"

1. The person concerned has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, and their communication in an intelligible form.

2. You have the right to obtain information:

origin of personal data;
the purposes and methods of treatment;
of the logic applied in the case of treatment carried out with the aid of electronic instruments;
of the identification details of the holder, the manager and the representative
designated pursuant to Article 5, paragraph 2;
of the subjects or categories of subjects to whom the personal data may be disclosed or who may become aware of it as appointed representative in the territory of the State, of persons responsable or in charge.

3. You have the right to obtain:

an update
correction
integration of data;
cancellation
the transformation in anonymous form
or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

the attestation that the operations referred to in points a) and b) have been brought to their attention, including their content, of those to whom the data have been communicated or disseminated, except where such fulfillment is impossible or involves the use of means manifestly disproportionate to the protected right.

4. The person concerned has the right to oppose, in whole or in part:

for legitimate reasons, to the processing of personal data concerning him, even though they are relevant to the purpose of the collection;

to the processing of personal data concerning him
for the purpose of sending advertising material or direct sales
or for carrying out market research
or commercial communication.

Find more information on www.garanteprivacy.it

COOKIE POLICY
La The Cookie Policy is an integral part of the Privacy Policy

The user can express their consent to the use of cookies continuing navigation on the Sites, or performing an action scroll, clicking on the link inside the pages of the sites, or clicking on the "x" of the information shortly visible (bottom right) to each first access to the sites, as required by the decision of the Authority for the protection of Personal Data (n. 229 of May 8, 2014).

Cookies consist of portions of codes (computer files or partial data) from a server of the user's Internet browser, that are automatically stored on your computer and automatically sent to the server at each occurrence or subsequent access to the site. A cookie will typically contain the name of the website from which the cookie comes from, the life span of the cookies (or how long it will remain on the user's device) and a value, which is usually a unique randomly generated number. With every new visit of the page the cookies are sent back to the website it originated from (first-party cookies) or another site that recognizes them (third-party cookies). Cookies are useful because they allow a website to recognize the user's device and have different purposes such as, for example, allow you to navigate between pages efficiently, remembering your favourite sites and, in general, to improve the browsing experience. They also help to ensure that the advertising content displayed online are more targeted to a user and to his interests.

If you choose to disable cookies, this may affect and / or limit your browsing experience on the Sites, for example, you might not be able to visit certain sections of a Web site or could not receive personalized information when visiting the Sites.

The operating modes and options to limit or block cookies, can be adjusted by changing the settings on your internet browser. The majority of Internet browsers are initially set to accept cookies automatically, but the user can change these settings to block cookies or to be alerted whenever cookies are sent to your device. There are several ways to manage cookies, to this end, refer to the help screen of your browser to learn how to adjust or change the settings of the same. The user is enabled, in fact, to change the default configuration and disable cookies (completely blocking), by setting the security level higher.

Below is the path to follow to manage cookies with the following browsers:

Chrome : https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en
Internet Explorer : http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
Safari : http://support.apple.com/kb/PH11913
Firefox : http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

If the user uses different devices to access the sites (for example, computer, smartphone, tablet, etc.), he must ensure that each browser on each device is adjusted to reflect the cookie preferences. To remove cookies from the Internet browser of your smartphone / tablet you should refer to the user manual of the device.

The Sites use different types of cookies, each of which has a specific function. The site uses cookies to make navigation easier and to better tailor both pages loaded that its products to the interests and needs of users. Cookies can be used to speed up future experiences and user activity on the site. In addition, cookies are used to compile and aggregate anonymous statistics that allow to understand how users use the site and to improve the structure and content of the sites themselves.

Below is a list of explanations

Technical Cookies

“Technical” Cookies are essential for the proper operation of the site and to allow users to browse the site and take advantage of its features (for example: allow the storage of previous actions, or allow you to save the user's session and / or performing other activities strictly necessary for the operation of the site).

This category also comprises "analytical" cookies that help to understand how users interact with the website providing information on the previous page, the number of sections and pages viewed, time spent on the site and each story has emerged while navigating, such as an error message, and help you understand all the difficulties that you encounter in the use of the site. This information may be associated with user details such as IP address, domain or browser; however, they are analyzed along with other user information so as not to identify a particular user to the other. These cookies are collected and aggregated anonymously and allows the site operator to improve the usability of the site.

Finally, "featured” cookies allows the site to remember the user's choices (for example the user name) to provide it with a more customized and optimized navigation. The functional cookies are not essential to the operation of the sites, but it improves the quality and experience of navigation. If you do not accept these cookies, yield and site features may be reduced and the access to the content of the site may be limited.

Profiling cookies

Cookies "targeting" or "profiling" are used to present matching content to the user and to his interests. They can be used to display targeted ads, to publish advertisements tailored to your interests, or to limit the number of times the user views an advertisement. In addition, they help to measure the effectiveness of advertising campaigns on the site; the site manager may use these cookies to remember the sites that the user has visited and share this information with third parties, including advertisers and agencies who could use their own cookies to collect information about activities performed by users on the site.

Cookies of "sharing" (social networking) are needed to allow the user to interact with the sites through their social account and serve, for example, to express appreciation and to share it with their social contacts.

The site uses or may use cookies in combination with each other:
- "Session" cookies that are stored on your computer for purely technical and functional requirements, for the transmission of session identifiers required to enable a safe and efficient site; they are canceled at the end of the "session" (hence the name) with the closing of the browser;
- "Persistent" cookies that are stored on your computer hard drive until they expire or by cancellation by users. Through persistent cookies users who access the sites (or any other customers using the same computer) is automatically recognized at each visit. Third-party cookies

When a user uses the site, you may have stored some cookies which are not controlled by the site operator. This happens, for example, if the user visits a page that contains content of a third-party website. As a result, the user will receive cookies from these third-party services. Cookies of the third party operator of the site does not have control of the information provided by the cookie and does not have access to such data. This information is totally controlled by third parties as described in their privacy policy.

The table below lists the third-party cookies on the site. The latter fall under the direct and exclusive responsibility of the operator and third are divided into the following main categories:

-
Analytics : cookies are used to collect and analyze statistical information on access / visits to the website. In some cases, combined with other information such as the entered credentials for access to restricted areas (your email address and password), can be used to identify the user (personal habits, sites visited, downloaded content, types interactions carried out, etc.).
-
Widgets : This category includes all the components of a graphic user interface of a program which aims to facilitate user interaction with the program itself (for example widgets and cookies from Facebook, Google+, Twitter).
-
Advertising : This category cookies are used to deliver advertising services within a site.

If you do not wish to receive third-party cookies on your device you will be able, through the links listed below, to access information and consent forms such third parties and exclude the receipt.

These cookies are not controlled directly by the sites, therefore, to withdraw consent it is necessary to refer to the websites of third parties or refer to the website http://www.youronlinechoices.com/it/ to get information on how to delete or handle cookies based on which browser you use and manage preferences about cookies profiling third party.


Cookie

Primary use

Profiling

Place of treatment / Privacy policy

Google Analytics

Analitici

Yes

Place of treatment : USA - Privacy Policy - Opt-out

Facebook

Widgets

Yes

Place of treatment : USA - Privacy Policy

Twitter

Widgets

Yes

Place of treatment : USA - Privacy Policy

Google+

Widgets

Yes

Place of treatment : USA - Privacy Policy

Google Adsense

Advertising

Yes

Place of treatment : USA - Privacy Policy - Opt-out

Doubleclick

Advertising

Yes

Place of treatment : USA - Privacy Policy - Opt-out

Publy

Advertising

Yes

Place of treatment : Irlanda - Privacy Policy

Oxamedia

Advertising

Yes

Place of treatment : USA - Privacy Policy - Opt-out

Payclick

Advertising

Yes

Place of treatment : Italia - Privacy Policy - Opt-in/Opt-out

Criteo

Advertising

Yes

Place of treatment : Francia - Privacy Policy - Opt-in/Opt-out

ReachAdv

Advertising

Yes

Place of treatment : Italia - Privacy Policy